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My daughter of 15mths has little speech but one word she uses constantly is “no”. She will say this when either asked to do something, or told to stop doing something. At first it seemed quite amusing but now I feel as if every day is battle of wills from the moment she gets up. How can I get her to have a more positive response to things?...

I have a very boisterous 15-month-old girl and she is quite strong willed! How do you approach discipline at this age? For instance when we go to toddlers’ group she just runs in and pulls everything off the shelves; each time I ask her to stop she just runs to something else. She doesn’t seem to be able to concentrate on anything for any period of time. At...

My daughter Harriet is 13-months-old and sometimes gets really scared of other people – not only strangers, but sometimes friends of mine whom she has met several times before. She looks at them fearfully and bursts into tears. Today we went to a singing group for the fourth time. The first two times were OK but the next two occasions we had to leave after ten minutes because...